Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Libraries of Sanctuary: Changing perceptions of refugees in Southampton

This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study forms part of the Culture Hub.

Vision Redbridge Culture and Leisure - Fit, Fed and Read

The programme aims to tackle holiday hunger, isolation, and inactivity during the school holidays. It focuses on children aged 5 to 11 years old who are eligible for free school meals. Children are referred to the programme by their schools and other agencies. This case study is part of the achieving efficiencies section of our online culture hub.

Efficiency and income generation

Staffordshire Libraries Online History Festival

Staffordshire Library and Arts Service’s annual history festival, which usually involves over 100 events in libraries across the County went entirely online as a result of the Covid pandemic.

How St Helens Library Service positively impacts on speech, language and communication outcomes for children

St Helens Library Service works in partnership across the Council and beyond to ensure children and young people have a positive start in life, through the provision of quality books and activities that strengthen speech, language and communication.

Libraries providing a lifeline: Libraries from Home

Libraries faced an unprecedented demand for their services during lockdown. Libraries Connected estimate that libraries made 5 million additional digital loans and loaned 3.5 million more e-books than usual in this period.

Barnsley Museums: Staying safe and engaged - Barnsley Council

Knowing that residents in lockdown would be facing isolation, loneliness and a lack of opportunity to engage in cultural activities, Barnsley Museums sought to continue their programmes in new and innovative ways.

Digital Bootcamp: Building skills to enable local sporting and activity groups to get more people active

The digital bootcamp supported over 20 organisations to build on their digital marketing and business skills, which in turn helped them to connect to their members and communities, develop their digital business and access guidance and funding.

Using libraries to promote healthy living

​​​​​​​Norfolk County Council is using its libraries to promote healthy living and target some of the most pressing health priorities for the local population.

Manchester City Council – The Arcadia Library and Leisure Centre

The Arcadia Library and Leisure Centre opened in February 2016 – a new-build, combined facility in Levenshulme, which cost £9.1 million.

Bradford City Council – planning public library services to meet local needs

In 2013, Bradford Libraries commissioned a review of its library service. This was a major piece of work and involved considerable consultation with library users and non-users and other stakeholders.