Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

Filter by topics
Filter by support type
Your search returned 119 results

Maldon District Council: Bringing together businesses during the pandemic

Our 'Supporting councils with business engagement' report captured learning from councils' contact with businesses over the course of the pandemic and their plans going forward. One example was Maldon District Council, who brought together local businesses to identify where support was needed and establish networks.

Social Housing Connectivity in Leeds

Leeds has a clear ambition to be a hundred per cent digital, where everyone in the city has the opportunity to get online and to develop digital skills and confidence. To measure progress against this ambition, one of the council’s “20 for 2020 Key Indicators” is the percentage of adults in Leeds who have all five basic digital skills. 


A smarter approach to digital transformation

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.

Addressing retail vacancies in Nottingham City Centre

Nottingham City Council have undertaken a survey of the vacancies in the city centre to support its economic recovery from the COVID-19 pandemic and to develop a long-term vision to diversify its offer to attract more people to live, work and visit the city. The report has highlighted new options that can fill these vacancies to reflect a more diverse city centre. These include creating a night-time economy, as well as new leisure activities whilst increasing the public realm space in the city centre and aligning it to its new vision for its Broadmarsh centre.

Adur and Worthing Councils reviving their town centres

Councils are leading the revival of our high streets and town centres. As leaders of place, they are offering a new wave of thinking around what the high street can offer to communities and delivering real local change.

Barnsley’s Economic Renewal Action Plan

Barnsley Metropolitan Borough Council is tackling the economic impacts of COVID-19 through a new Economic Renewal Action Plan, including a £2 million Prioritised Recovery Programme (PRP) of immediately deliverable action. The approach combines an evidence-based, strategy-led plan with practical action to tackle critical issues and gaps in support to accelerate recovery.

Bradford Council: Young People’s Entrepreneurial Support Research

Bradford Council commissioned a piece of research on entrepreneurial support for young people in Bradford district, with the aim of understanding what appetite there is amongst them to start their own business or to become self-employed and how support might be best delivered to ensure there is an inclusive, accessible offer for them.

Breckland Council: Future Breckland - Thriving People and Places

Breckland Council has launched a year long project, Future Breckland: Thriving People and Places. This project is a significant undertaking which is designed to help Breckland bounce back from the challenges of COVID-19.

Broxtowe Borough Council: Creating new commercial units to support SMEs

Broxtowe Borough Council are supporting small and medium sized enterprises (SMEs) in the borough by developing new commercial units to boost inward investment and create new jobs. The council was successful in bidding for funding from the D2N2 Local Enterprise Partnership (LEP) to develop these units in response to audits that were carried out by the council to understand the needs of SMEs in the borough.

Building an advanced digital infrastructure

Tameside has adopted a ‘thin layer model’ approach which sews together digital infrastructure assets across the city, more rapidly deploying fibre than via traditional methods.