Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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HealthConex: Recruiting overseas for social care providers in England

Ronan Carolan set up HealthConex, which specialises in recruiting nurses and care staff to the UK and Ireland, and, having seen a wide variety of practice within the industry, he was driven by a desire to recruit ethically and see candidates as clients, not commodities.

BMB: Recruiting overseas for social care providers in England

BMB is a family-run recruitment agency listed in the DHSC code of practice.

Banbury Heights Nursing Home: Recruiting overseas for social care providers in England

Banbury Heights Nursing Home has been recruiting overseas nurses since 2003. We spoke to Charles Taylor from Banbury Heights about his experience of overseas recruitment. In 2021 recruitment expanded to include senior carers and since then Banbury Heights have sponsored 18 senior carers over three sites. With 150 employees this represents 12 per cent of the workforce.

Clifton Homecare: Recruiting overseas for social care providers in England

The end to end process from applying for a sponsor licence to securing a person in post, in the UK took a long time. The process was started in July and the recruits didn’t arrive until January so it’s important to forward plan and allow time for overseas recruitment to happen.

Devon County Council’s wellbeing plan for Adult Social Care

Devon County Council recognised the need to develop and expand its wellbeing offer in response to the pandemic. They wanted to establish a sustainable model for staff wellbeing, that would support staff to be happy and effective in their role, whilst also supporting our overall recruitment and retention of the workforce.

Improving assessment for home adaptions using smartphones

Derbyshire County Council explored the potential for smartphone technology to support rapid assessments for adaptions of client’s homes.

Preventing falls in the community with the Safe Steps mobile app

Falls can have a devastating impact on an older person’s life, causing physical injury and a loss of confidence and independence. This project aims to improve prevention and management of falls to reduce the impact on older residents and the health and social care system.

Using data mapping to inform care decisions

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. Follow-on funding was granted to share the project and its learning with other councils.

Taking the strain with cobots in care

Funding was provided for a series of engagement events to raise awareness of cobot (collaborative robot) technology and the potential benefits it can offer the UK care sector.

Improving hydration for care home residents

Preventing dehydration in care homes for older people is a pressing concern for the social care sector, as it can lead to unnecessary hospital admissions and functional decline for residents.