Decision Making Accountability testimonials

DMA has helped organisations save money, and led to timely decision-making, clear responsibilities and empowerment of leadership roles. Employees are more productive, more agile, better at decision making, and more engaged. Read the testimonials:

Frances Rutter, Chief Executive, Epsom and Ewell Council

...Now that the DMA exercise is complete and the recommendations have been implemented, I wanted to put on record my thanks to you are your team……….You explained the possibilities (and limitations) of the DMA review techniques very clearly and were prompt and helpful in dealing with queries and talking to Members

....The review process was seamless and very many of the staff you interviewed fed back saying what a positive experience it was….

…I now have a more streamlined, flexible and agile Leadership Team with people who are raring to go and get the job done.

DMA…does what it says on the tin.

Cllr Clive Woodbridge, Chairman of the Resident Association who have control of E & E, Epsom and Ewell Council

…Council has approved the DMA restructuring….and so will be implementing asap.

…The DMA process was most valuable…I like to think that I had a clear idea of what I wanted to get out of it and it delivered. ….It has given us independently assessed basis on which to move forward.


The DMA process worked well … and was a common sense and practical approach to designing an organisational structure.  The process took account of layers and spans of control within the organisation and the conclusions not only helped us to make optimum use of our management resource, but helped us to group functions together under managers in the most effective way. The project team worked closely with our senior officers and were particularly intuitive in their understanding of our organisational needs and specifically understood the challenges facing a smaller authority.