Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 77 results

Reopening the Royal Borough of Kensington and Chelsea with the 'Summer of Love' campaign

Holly Garner and Parveen Devi, communications officers from the Royal Borough of Kensington and Chelsea, share their innovative approach to getting people back to the high street, and boosting the local economy, as part of the post-pandemic recovery.

Communications support

Royal Borough of Windsor and Maidenhead’s ‘Rediscover your royal borough’ campaign

Not sounding like a council, and user-generated content, were the hallmarks of this successful campaign. Louisa Dean, head of communications at the Royal Borough of Windsor & Maidenhead, explains how the council encouraged people to return to local high streets and attractions to support the post-pandemic economy.

Communications support

Reigate & Banstead Borough Council: Live Local, Work Local

Reigate and Banstead Borough Council developed a bespoke website for local residents to showcase local employers, promote local opportunities and the benefits of living and working locally. They also customised an existing product for schools, providing careers advice with details of key local industries and employers.

Southend-on-Sea Borough Council: Improving outcomes for 18-25s

Rubicon Regeneration were commissioned as part of the LGA’s Economic Growth Advisers programme to support Southend-on-Sea Borough Council to improve outcomes for 18-25s in Southend-on-Sea.

Exeter City Council: Advice Hub – Exeter Works

In response to the COVID-19 pandemic, Exeter City Council and Exeter Chamber of Commerce have worked in partnership to launch Exeter Works, an online and physical advice hub to support people in the Greater Exeter area who need advice and guidance on a range of areas related to skills and employment.

Colchester Borough Council: Fostering Colchester's economic recovery from COVID-19

Building on a culture of partnership working, Colchester Borough Council has intensified existing partnerships and networks to facilitate the area’s recovery from the pandemic.

Understanding the challenges facing Tamworth town centre

As part of the LGA's economic growth advisers support offer, Didobi and Rise Associates were commissioned to support Tamworth Borough Council in overcoming challenges to make the environment more conducive to investment and lay the foundations for transformative change of their high street.

Stevenage: a transforming town

Stevenage, the UK’s first New Town is delivering a 20-year, £1bn regeneration programme that’s designed to transform the town centre and improve what it can offer to residents, businesses, and visitors, both now and in the future.

Stockton Waterfront Development

Stockton town centre is modern, successful and vibrant with impressive public spaces on a High Street with a rich heritage and a niche retail offer.

Telling the story of Lowestoft

In 2018, East Suffolk Council took part in a placemaking programme to understand the public perception of Lowestoft and the priorities of businesses, stakeholders, and the community, and to tell the ‘story’ of Lowestoft through identifying the qualities that make the place.